Our Customers Love Us!
We have such wonderful customers, and it feels so good when they express their appreciation for the hard work we do for them. We thought you might like to read just a few of the amazing things they have told us over the years.
I just wanted to tell you how pleased I was with the service call last Saturday (3/5/16) at my home for my gas fireplace. The gentleman you sent was professional, intelligent, and experienced in the fireplace industry. I was impressed as it is a rare occasion I am rewarded with someone who truly had a high degree of proficiency in their field. Thank you. I am happy to recommend your company.
~ Sue B.
Thanks again for everything. We really like your company! You and Shane were so nice and helpful.
I would like to thank you for your help, your advice and for actually knowing your job.(Quite a rare thing these days.) Many thanks once again, I will certainly pass your name on to anyone I hear needs “chimney help”.
~ Giles B.
The chimney is beautiful! Thanks so much for the quick turnaround. I appreciate the craftsmanship – ask any of your prospects to call if they want a good report!
~ Nancy K.
Just a short note to let you know what a super staff you have. The office staff was very courteous on the phone when scheduling my chimney maintenance. I was especially impressed with the tech who was very polite, genuine, honest and hard working. He took the time to explain everything he did. Because of your excellent customer service and quality work, I won’t hesitate to recommend your company to my family, friends and business associates.
~ Anne M.
I would like to thank you for the outstanding work you performed at our home. We were delighted by the level and quality of service that we received. His concern for correcting our problem was refreshing and pleased us with the level of work. Often I deal with businesses that never attempt to satisfy the customer the way your firm satisfied us.
~ Eric & Julie
We want you to know that the serviceman who took care of our vent problem was exceptionally polite, friendly, courteous, kind and helpful. We appreciated this kind of service.
~ W. Miller
Please find the enclosed pictures from the day you installed the stove. I am grateful to have it installed properly. We are warm!
~ E. Ray
Thanks for your prompt and efficient service. I am giving your name and number to my friend in Mt. Washington.
~ Marie L.
Just a note of thanks and expression of sincere gratitude for effective and efficient work you performed at my home for three days.
~ V. Acklen
Thank you! I really appreciated the excellent service you provided while cleaning and inspecting my fireplace. Particularly impressive were: Your conscious effort to ensure upon completion of the job that my living room was exactly the way you found it when you arrived. Your willingness to explain the details of the fireplace and its operation. Your frankness in recommending additional repairs and the thorough explanation of each one. I will without hesitation refer you to others needing your services.
~ Steve C.