Pellet stove problems? We can fix them!

Homeowners who choose pellet stoves or fireplaces most often do so because pellet appliances are lower maintenance than wood-burning appliances. There’s no need to stack, store or haul wood. Pellet stove is automatically fed the correct amount of pellets to heat your home, even when you’re sleeping or away.

However, pellet stoves aren’t completely maintenance free. With the amount of ash and dust generated, and the number of working components they feature, pellet stoves and fireplaces require added care. If you’re having problems with your pellet stove or fireplace, the Chimney Care Co. is here to help!

Pellet stove won’t light

pellets for pellet stovePellet stoves rely on electricity for igniting, though some models feature battery backups so stoves still light in an electricity outage. If your pellet stove isn’t lighting, first check your power. If the unit is plugged in and the circuit breaker hasn’t blown, you likely need to call the professionals to inspect and repair your pellet stove’s ignition.

Lackluster burn

Another common problem with pellet stoves is a lackluster burn. If the flame of your pellet stove isn’t burning as vigorously as it normally does, or the fire is producing a lot of soot and dirtying the glass on the stove doors, then you have a problem. Pellet stove use a series of fans to draw air to fuel the fire. A low flame usually is a sign of an air problem. There could also be a clogged duct, a faulty fan or broken seals on the fireplace or stove doors. A low flame isn’t a problem that should be ignored, but you should call the professionals.

Faulty auger

The auger in your pellet stoves feeds the pellets at the right pace for your pellet stove. If your auger is turning slowly or entirely stopped, your pellet stove might need professional attention. With the stove off, you can check the auger for a stuck pellet or an influx of dust. If you can’t see a problem, call and schedule an appointment with our professionals right away.

Annual cleaning and maintenance

To keep your pellet stove or fireplace operating efficiently, the entire system needs to be swept and inspected at least once per year by a certified professional. During your annual cleaning and inspection, your sweep will clean the unit’s chimney, as well as clean away dust or ash that could interfere with the operation of it. The inspection ensure that all of the working components of your pellet stove or fireplace are in perfect working condition to heat your home this winter.

If your pellet stove isn’t working properly — whether it isn’t starting, isn’t turning off, is creating a lot of smoke or has an auger that isn’t working — call the Chimney Care Co. to schedule an appointment today! You can also call us at 513-248-9600 to schedule your annual cleaning and maintenance for your pellet stove or fireplace with us too!

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Chimney Care Company | 413 Wards Corner Road, Loveland, Ohio 45140