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The Chimney Care Company Can Keep Your Pellet Stove In Top Shape


If you’re drawn to the vibe and beauty of wood fires, but your lifestyle makes the convenience of a gas fireplace or stove a better fit, a pellet stove can be another great option for you. These appliances burn wood — in the form of compressed pellets, made mostly out of waste sawdust — but an electric hopper feeds the flames, creating a mostly fuss-free operation that melds wood’s wonderful vibe with gas’ ease of use.

If you have chosen a pellet stove over a wood-burning one, good chance you did so to enjoy a mostly hands-off heating appliance — as long as the hopper is filled, a properly functioning pellet stove will allow you to enjoy a fire without tending or poking or prodding. That, of course, doesn’t mean that performance issues or other problems don’t pop up on occasion. And if you do end up having trouble with your pellet stove, the Chimney Care Company can help.

Common Signs Of Pellet Stove Problems

  • Flames that are too small or too large, which can indicate a need for air adjustment
  • Soot stains or smoke, which can indicate the presence of faulty components
  • Difficulty starting the stove up
  • Unexpected stove shutdown

If you’re experiencing these or other issues, give the Chimney Care Company a call — we’ll troubleshoot your stove, figure out what’s causing your issue(s) and address repairs.

Click to enlarge.

Click to enlarge.

Avoiding Problems Through Regular Maintenance

Like any other heating appliance, pellet stoves benefit greatly from routine maintenance. Keeping up with proper maintenance will keep your appliance working safely, efficiently, and for longer. It will also largely prolong the need for repairs.

Your Regular Maintenance

You can, of course, keep your stove working well by handling some maintenance needs on your own, including:

  • emptying the ash drawer and cleaning the burn pot regularly
  • keeping the glass doors clean
  • checking the hopper and auger tube for dust build-up

What The Chimney Care Company Can Do For You

Of course, some maintenance needs to be done by professionals. We can:

  • adjust settings for optimum, proper performance
  • clean and lubricate internal components, including motors, fans and the fuel hopper
  • replace any faulty components as needed
  • check/replace seals and gaskets as needed
  • clean the venting system, ash traps and exhaust passages/pipes

If your pellet stove isn’t working at 100 percent, call the Chimney Care Company at 513-248-9600 – our experienced technicians can make the repairs you need, and help you prevent future repairs! Click here to schedule online!


Maybe you like the idea of a gas stove, fireplace or insert for your busy life style. We would love to talk with you about these popular stoves and fireplaces to see if they’ll work for you.


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Angies List BBB The Chimney Care Company - Best of Award Winner
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Thank you! I really appreciated the excellent service you provided while cleaning and inspecting my fireplace. Particularly impressive were: Your conscious effort to ensure upon completion of the job that my living room was exactly the way you found it when you arrived. Your willingness to explain the details of the fireplace and its operation. Your frankness in recommending additional repairs and the thorough explanation of each one. I will without hesitation refer you to others needing your services.
~ Steve C.


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Chimney Care Company | 413 Wards Corner Road, Loveland, Ohio 45140