Chimney Care Company's Blog

Pellet stove problems? We can fix them!

Homeowners who choose pellet stoves or fireplaces most often do so because pellet appliances are lower maintenance than wood-burning appliances. There’s no need to stack, store or haul wood. Pellet stove is automatically fed the correct amount of pellets to heat your home, even when you’re sleeping or away.

However, pellet stoves aren’t completely maintenance free. With the amount of ash and dust generated, and the number of working components they feature, pellet stoves and fireplaces require added care. If you’re having problems with your pellet stove or fireplace, the Chimney Care Co. is here to help!

Pellet stove won’t light

pellets for pellet stovePellet stoves rely on electricity for igniting, though some models feature battery backups so stoves still light in an electricity outage. If your pellet stove isn’t lighting, first check your power. If the unit is plugged in and the circuit breaker hasn’t blown, you likely need to call the professionals to inspect and repair your pellet stove’s ignition.

Lackluster burn

Another common problem with pellet stoves is a lackluster burn. If the flame of your pellet stove isn’t burning as vigorously as it normally does, or the fire is producing a lot of soot and dirtying the glass on the stove doors, then you have a problem. Pellet stove use a series of fans to draw air to fuel the fire. A low flame usually is a sign of an air problem. There could also be a clogged duct, a faulty fan or broken seals on the fireplace or stove doors. A low flame isn’t a problem that should be ignored, but you should call the professionals.

Faulty auger

The auger in your pellet stoves feeds the pellets at the right pace for your pellet stove. If your auger is turning slowly or entirely stopped, your pellet stove might need professional attention. With the stove off, you can check the auger for a stuck pellet or an influx of dust. If you can’t see a problem, call and schedule an appointment with our professionals right away.

Annual cleaning and maintenance

To keep your pellet stove or fireplace operating efficiently, the entire system needs to be swept and inspected at least once per year by a certified professional. During your annual cleaning and inspection, your sweep will clean the unit’s chimney, as well as clean away dust or ash that could interfere with the operation of it. The inspection ensure that all of the working components of your pellet stove or fireplace are in perfect working condition to heat your home this winter.

If your pellet stove isn’t working properly — whether it isn’t starting, isn’t turning off, is creating a lot of smoke or has an auger that isn’t working — call the Chimney Care Co. to schedule an appointment today! You can also call us at 513-248-9600 to schedule your annual cleaning and maintenance for your pellet stove or fireplace with us too!

Check out our showroom specials!

Longing to upgrade your hearth or add a heating stove or fireplace to supplement the heat and increase the ambiance in your home? Do you feel like a new hearth appliance just might not be in your budget right now? The Chimney Care Co. can help! We’re dedicated to meeting our customers’ hearth needs, regardless of their budgets. That’s why we offer showroom specials — dramatically discounted hearth appliances that can help you get the right fireplace, heating stove or fireplace insert for the right price!Check out our showroom specials! - Cincinnati OH - Chimney Care Co.

About our showroom specials
You won’t find better discounts than Chimney Care Co. showroom specials. These quality hearth appliances are discounted by as much as 50 percent of the retail cost! You will find plenty of items at these great prices; the showroom specials section at the Chimney Care Co. is full of high-quality hearth products in great shape with plenty of life ahead of them. The Chimney Care Co.’s showroom specials are top-of-the-line products. They include discontinued models and former display models.

Showroom special products
You never know what you’ll find in our showrooms specials sections, but you’re sure to find great products at a great price! Some of the items that have been included as showroom specials in the past include:

• The Hearthstone Tuscon direct vent stove,

• The Lopi Sturbridge direct vent stove,

• The Hearthstone Bennington wood stove, and

• Much, much more!

Finding the right showroom for you
If you’re searching for a fireplace, fireplace insert or heating stove at a great price but don’t know how to start your search, the Chimney Care Co. can help! When you come in to check out our showroom specials, you will get all of the benefits of doing business with the Chimney Care Co. Our fireplace specialists can listen to your home-heating needs and help steer you toward the right hearth appliance for you. On top of our showroom specials, the Chimney Care Co. has plenty of deals and specials. With the guidance of our staff, you are sure to find the fireplace or heating stove to fit your needs and your budget.

Once you find the right hearth appliance for your home, you will benefit from the Chimney Care Co.’s excellent service! Our certified technicians can install your new fireplace, fireplace insert or heating stove the right way. When it’s time for annual cleaning or service, we can help there, too! With showroom specials from the Chimney Care Co., combined with our fantastic service, you will be enjoying that new hearth appliance you didn’t think you could afford this winter. Stop by the Chimney Care Co. today — see what great appliances and great prices are waiting for your as part of our showroom specials!

Visit Our Showroom!

Chimney Care Company | 413 Wards Corner Road, Loveland, Ohio 45140